What is Assertiveness? In the context of management, assertiveness is respectfully and tactfully representingyourself — your opinions and recommendations — fully to others. Here are somedefinitions to consider: Assertiveness is the quality of being self-assured and confident withoutbeing aggressive. In the field of psychology and psychotherapy, it is a learnableskill and mode of communication. Dorland’s Medical …
How Well Do You Appreciate, Show Gratitude? Take this online self-assessment: Gratitude How much would you like to improve your ability to appreciate? Consider the guidelines in the following section. How to Appreciate Even More Why Is the Ability to Appreciate Accomplishments So Important? Particularly with personnel in small- to medium-size organizations, it is rare …
Myths About Stress and Time Management Myth #1: All stress is bad. No, there’s good and bad stress. Good stress is excitement, thrills, etc. The goal is to recognize personal signs of bad stress and deal with them. Myth #2: Planning my time just takes more time. Actually, research shows the opposite. Myth #3: I …
What is Business Ethics? Let’s Start With “What is ethics?” Simply put, ethics involves learning what is right or wrong, and then doing the right thing — but “the right thing” is not nearly as straightforward as conveyed in a great deal of business ethics literature. Most ethical dilemmas in the workplace are not simply …
Complete Guide to Ethics Management: An Ethics Toolkit for Managers Read More »
What is Your Personal Decision-Making Style? There are many styles of making decisions, ranging from very rational and linear to organic and unfolding. Take this online assessment to determine your own style. Discover Your Decision-Making Style Do you want to improve or polish your style? Consider the many guidelines included below. Guidelines to Problem Solving …
What is Your Personal Decision-Making Style? There are many styles of making decisions, ranging from very rational and linear to organic and unfolding. Take this online assessment to determine your own style. Discover Your Decision-Making Style Do you want to improve or polish your style? Consider the many guidelines included below. Guidelines to Problem Solving …
What is Ambiguity? One of the biggest challenges for today’s leaders and managers is dealing with increasing ambiguity in their jobs. Wikipedia nicely defines what this ambiguity is: “Ambiguity is a type of meaning in which a phrase, statement or resolution is not explicitly defined, making several interpretations plausible. A common aspect of ambiguity is uncertainty.” You …
UNDERSTANDING STRATEGIC PLANNING Introduction — What is Strategic Planning? See a video about an overview of guidelines for conducting sensible strategic planning. From the Consultants Development Institute. There Are Various Different Views and Models — and the Process You Use Depends Simply put, strategic planning determines where an organization is going over the next year or more, how …
Three of the biggest breakthroughs in how we understand and successfully guide changes in ourselves, others and organizations are systems theory, systems thinking and systems tools. To understand how they are used, we first must understand the concept of a system. Many of us have an intuitive understanding of the concept. However, we need to …
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What is Reframing? How Is It Useful? Reframing is seeing the current situation from a different perspective, which can be tremendously helpful in solving problems, making decision and learning. When people get stuck in a recurring issue, for example in a complex situation or in solving a complex problem, it is rarely because they are missing …
Reframing for Problem Solving (To See Things Differently) Read More »