Feedback: Negative, Positive or Just Right? © Copyright Gail Zack Anderson Some of us are really good at giving positive feedback. Others are really good at giving negative feedback. Not many seem skilled in providing both, what I call balanced feedback. Occasionally a client will tell me, “just tell it like it is. Be brutally honest.” Or, …
Guidelines for Public Speaking and Presentations Leaders make presentations to a wide variety of audiences, for example, Board members, employees, community leaders and groups of customers. Usually there is a lot that can be quickly gained or quickly lost from a presentation. A little bit of guidance goes a long way toward making a highly …
Traits of Destructive and Traits of Useful Questions © Copyright Carter McNamara, MBA, PhD Traits of Destructive Questions Before suggesting guidelines to conduct supportive questioning, it is important for you to know what types of questions to avoid. Consider these guidelines: Those types of questions can leave others feeling defensive, as if they are to be …
Unleashing the Power of Your Story (Part I) Copyright Steve Ober, PhD “When we know the facts about people, we know what they are. When we know their stories, we know who they are.” John Quincy Adams Leadership, Systems, and Stories One of the most powerful ways to understand your leadership, and the reasons you behave …
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Planning and Organizing Your Writing When people struggle to write, it is often because they did not start by planning and organizing their writing. For example, you need to consider: Consider this table: (Contributed by Deane Gradous, Twin Cities consultant) Type of correspondence Letters (external) Decision Persuasion Memos, reports (internal) E-mail Fax Transparencies Audience Direction …
Writing Process: Planning, Organizing, Writing and Reviewing Read More »
Non-Verbal Communications — Interpreting Other’s Body Language Resistance, confusion, distaste and passivity all show up in the body language of others, regardless of what they are saying verbally. Experienced leaders have learned often to trust what they see more than what they hear. Body language is always present. Too many speakers and listeners are unaware …
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Smart Networking: How to Advance Your Career © Copyright Marcia Zidle Do you play bumper car or smart networking? Bumper car networking is when you show up at a meeting or social function, bump up to someone for a couple of minutes, talk about this or that, hand out your business card and say something like: …
Introduction What is Social Networking? MarketingTerms.comdefines social networking simply as “The process of creating, building,and nurturing virtual communities and relationships between people online.”So social networking is the broad type of networking that so many of us considernetworking to be; however, it is conducted virtually via tools on the Internet. Online social networking is viewed by many as the …
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What Has Personal Wellness Got to Do With Managing? There is an old adage that “You can’t lead anyone else unless you first can lead yourself.” If you are struggling personally — physically, emotionally, spiritually or mentally — then you cannot give your full attention and energy to your job. Instead, much of your being …
What is Vulnerability? Definitions We all have a sense of what vulnerability is, but not all of us have the same impression. For example, many people especially confuse vulnerability with weakness. We’ll clear up that confusion later on in this topic. First, let’s get a common impression of what vulnerability is. Wikipedia states that vulnerability …